Sinmaletas and our global network of carriers continues operating as normally as the situation allows, and may cause some delay.
For any questions, please contact us by the online chat or by email: firstname.lastname@example.org. We help you with your shipment.
Do you want to make a direct shipment from origin to destination? Do you need your luggage to be picked up at a specific time? If you need any of these services, we have a customized service that adapts to your needs
When we talk about customized shipments we refer to the pickup and delivery service with specific conditions: pickups and deliveries in apartment blocks without a lift, on a specific day or time, direct shipments, etc. These type of services are not included in the standard shipments.
In this way, you can travel conveniently without having to worry about your luggage.Do you need a customized service?
The customer service team will give you a quote according to the information provided by you, and will contact you as soon as possible to tell you de different possibilities.
The service was very quick. They picked up the packages in the time schedule and the delivery was faster than what they initially said. All perfectMaria O.
I had never used a similar service and I had some uncertainty, yet the outcome was very good. Cheaper than checking in suitcases at the airport and far more convenient!Alberto L.
Excellent service. On time and trustworthy. All my boxes and suitcases arrived in perfect condition and even before the scheduled time. 100% recommendedMariam D.
The transport of goods whose content is contrary to the law or applicable regulations and/or those goods restricted by Sinmaletas.com:
The restricted items can be sent exclusively by contracting an additional insurance (on step 3 of your order). In the case of not contracting an additional insurance and not informing Sinmaletas.com of the content of the contents of your luggage, the shipment will be made under the user’s responsibility.
Notwithstanding the items indicated above, there can be items with restricted or prohibited shipment due to the legislation of the country of collection or destination. For this reason, if you have any doubt about your luggage, consult Sinmaletas.com and pay attention to our advice.
All the Sinmaletas.com luggage shipments are covered by the insurance offered by the Land Transport Law (LOTT in Spanish) and the CMR Convention (Contract for the International Transport of Goods by Road). In the case of loss, theft or damage of the goods, the compensations vary. For further information read our Terms and Conditions.
Are you sending an item included on the list of restricted goods? Do you want to insure your luggage for a value higher than the basic compensation? Take on an additional insurance.
We explain how you can hire our services step by step