Door to Door Service:
Special pick up or at specific time

We pick up your luggage and we deliver it where you tell us to.

Do you want to make a direct shipment from origin to destination? Do you need your luggage to be picked up at a specific time? If you need any of these services, we have a customized service that adapts to your needs

Girl hangs a box from the delivery man

WHAT DOES A CUSTOMIZED SHIPMENT CONSIST OF?

When we talk about customized shipments we refer to the pickup and delivery service with specific conditions: pickups and deliveries in apartment blocks without a lift, on a specific day or time, direct shipments, etc. These type of services are not included in the standard shipments.

In this way, you can travel conveniently without having to worry about your luggage.

Do you need a customized service?

Ask for information about the door to door service

GET A CUSTOMIZED QUOTE TO HIRE YOUR SHIPMENT SERVICE

The customer service team will give you a quote according to the information provided by you, and will contact you as soon as possible to tell you de different possibilities.

Contact details

Shipment details

Origin

Destination

When do we collect it?

details of the packages (or special item)

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Send
Person who gives opinion

The service was very quick. They picked up the packages in the time schedule and the delivery was faster than what they initially said. All perfect

Maria O.
Person who gives opinion

I had never used a similar service and I had some uncertainty, yet the outcome was very good. Cheaper than checking in suitcases at the airport and far more convenient!

Alberto L.
Person who gives opinion

Excellent service. On time and trustworthy. All my boxes and suitcases arrived in perfect condition and even before the scheduled time. 100% recommended

Mariam D.

The transport of goods whose content is contrary to the law or applicable regulations and/or those goods restricted by Sinmaletas.com:

Shipment of Prohibited Ítems:

  • Alcoholic beverages
  • Perishable food products. The shipment of oil is not recommended as the breakage of the container can entail a risk for the shipment.
  • Tobacco and derivatives
  • Weapons
  • Items of an exceptional value (artwork, jewels, antiques, etc.)
  • Cash, credit cards, checks, etc.
  • Ivory and derivatives
  • Live animals
  • Animal fur
  • Pornographic material
  • Plants, seeds or derivatives
  • Dangerous goods (including aerosols, flammable and corrosive items, etc.)

Shipment of Restricted Ítems:

  • Electronic items (TV, computers, speakers, etc.)
  • Fragile items (paintings, ceramic items, glass, music instruments, etc.)

The restricted items can be sent exclusively by contracting an additional insurance (on step 3 of your order). In the case of not contracting an additional insurance and not informing Sinmaletas.com of the content of the contents of your luggage, the shipment will be made under the user’s responsibility.

Notwithstanding the items indicated above, there can be items with restricted or prohibited shipment due to the legislation of the country of collection or destination. For this reason, if you have any doubt about your luggage, consult Sinmaletas.com and pay attention to our advice.

The Insurance of Our Shipments

All the Sinmaletas.com luggage shipments are covered by the insurance offered by the Land Transport Law (LOTT in Spanish) and the CMR Convention (Contract for the International Transport of Goods by Road). In the case of loss, theft or damage of the goods, the compensations vary. For further information read our Terms and Conditions.

Are you sending an item included on the list of restricted goods? Do you want to insure your luggage for a value higher than the basic compensation? Take on an additional insurance.

How to Contract a Sinmaletas Service?

We explain how you can hire our services step by step